What makes Ukheshe unique, according to Hayward, is its ability to offer both Peer-to-Peer (P2P) and Peer-to-Merchant (P2M) transactions. “You can register via the app, USSD or WhatsApp, making it universally accessible. It means that you can pay and get paid via the platform with no bank account, you just need a mobile phone.”
With more than 90 million mobile connections in South Africa according to Statisa, Ukheshe is broadly accessible to the informal sector. Hayward says that the good news is that the platform is fully functional and ready to assist with broadscale grant disbursements: “Cashing out will be made possible via ATMs, Pick ‘n Pay and other retail partners.”
As a local software development company, Hayward says that Ukheshe is also able to manage the eligibility of recipients and provide adequate registration facilities, through its current platform. It can also provide an audit trail and manage the dispensation process end-to-end.